Blog
Essays on AI agents and business efficiency.
Writing on how we think about agent design, cost modelling, process automation, and the strategy behind the AI decisions we help founders make.
10 Apr 2026 · 7 min read
How to build an AI agent for customer support that ships in 8 weeks (not 18 months)
The 4-pillar design we use to cut first-response time 60%+ without eroding customer trust — data quality, retrieval, human-in-the-loop gates, and day-one observability. What separates a useful support agent from a demo.
9 Apr 2026 · 8 min read
KPIs for business owners: the 3-layer metric stack we build every dashboard on
Most dashboards fail for three reasons — too many metrics, vanity numbers, no baseline. The practical framework we use to cut 40 metrics down to one north-star plus 3–6 input KPIs, and how an AI agent can flag anomalies in under 15 minutes.
8 Apr 2026 · 11 min read
How to choose the right software architecture for your SaaS MVP
A founder's decision guide to SaaS MVP architecture: three patterns that fit real products, the five decisions most expensive to reverse later, and how to scope it without derailing launch.
3 Apr 2026 · 9 min read
AI SaaS moats: 3 defensible loops most founders skip (and a 6-month playbook)
Having GPT is not a moat — every competitor has GPT. The three loops that actually keep you ahead: workflow data only your users generate, an eval harness that compounds, and orchestration that lives inside customer workflows. Plus a month-by-month playbook to build them.
22 Mar 2026 · 8 min read
Startup strategy 101: the 3-question audit that turns a vision into 90 days of execution
The three-question filter we run every pre-PMF founder through (smallest customer, one measurable outcome, one unfair advantage) and how to turn the answers into a 90-day execution plan that actually compounds — with AI agents doing the boring multiplying.
21 Mar 2026 · 8 min read
LLMs in business: which workflows actually pay back (and how to spot the duds in 4 questions)
The model is the easy part — the value sits in data, retrieval, evals and orchestration. The four-question test we use to decide which workflows are worth an agent, plus a clear-eyed take on on-prem vs cloud and when each wins.
7 Mar 2026 · 9 min read
MVP development step-by-step: the 7-step playbook we use to ship AI products in 10 weeks
The opinionated sequence we run every AI-MVP engagement through — one-page brief, 90-minute architecture sketch, data-readiness check, thinnest useful slice, two-week releases, and the eval harness that keeps regressions out of production.
28 Feb 2026 · 8 min read
Startup fundraising: 5 technical signals investors read (that most founders miss)
Rounds are won and lost on signals founders do not realise they are sending. The five technical signals every competent investor reads — and the artefacts a tech partner ships that turn VC doubt into conviction in a single meeting.
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